Are you eligible for government contracts? +
Yes. CapitalMed Logistics is registered in SAM.gov under NAICS code 492210, certified as a Veteran-Owned Small Business (VOSB), and eligible for federal set-aside contracts. We serve federal health agencies including NIH, VA Medical Centers, DoD facilities, and CMS-affiliated organizations throughout the DMV area.
Are your couriers HIPAA certified? +
Yes. Every CapitalMed courier completes annual HIPAA training and certification before their first run. We execute a Business Associate Agreement (BAA) with all healthcare facility clients as required under HIPAA for covered entities. Our BAA is pre-drafted and ready to sign.
How fast is your STAT response? +
Our guaranteed STAT response is 45 minutes or less from call confirmation to courier on-site within our primary service zone — Anne Arundel, Baltimore City and County, Washington DC, and close-in Northern Virginia. For extended zones we provide an immediate honest ETA and GPS updates every 10 minutes en route.
What temperature ranges can you maintain? +
Our fleet carries validated coolers capable of maintaining ambient (15–25°C), refrigerated (2–8°C), frozen (−20°C), and cryogenic (−80°C with dry ice) conditions. All temperature-sensitive deliveries include continuous monitoring logs with high-low alarm documentation available on request.
Do you provide chain-of-custody documentation? +
Yes — on 100% of deliveries, automatically, not just on request. Every run generates a timestamped, signed chain-of-custody document capturing pickup and delivery details, temperature readings, and GPS confirmation. Digital copies are archived in your client portal and retained per industry standards.
What certifications do you hold? +
Current certifications: HIPAA Privacy & Security, OSHA Bloodborne Pathogens (29 CFR 1910.1030), DOT HazMat Training (49 CFR 172.704), IATA Category B Biological Substance. Business credentials: Maryland LLC, DC and Virginia foreign registrations, WMATC corridor authority, FMCSA DOT number, SAM.gov federal registration, VOSB certification.
What insurance coverage do you carry? +
CapitalMed carries commercial auto liability ($1M per occurrence), general liability ($1M per occurrence / $2M aggregate), and cargo/inland marine insurance ($50K+ per occurrence). Certificates of Insurance naming you as Additional Insured are available on request for vendor credentialing programs.
Can you handle organ and tissue transport? +
Yes. Our STAT team is specifically trained and equipped for organ procurement and tissue transport, including hearts, kidneys, livers, lungs, and corneas. We coordinate directly with OR and transplant teams and maintain the strictest chain-of-custody protocols. Call our STAT line directly for all organ transport dispatch.